Since September 2002, in addition to the normal support work, the Computing Services Centre (CSC) has been busy carrying out the campus-wide PC operating system upgrade to English Windows XP with mutli-language pack. This again is a large-scale upgrade exercise covering around 1,600 Staff LAN PCs ...

Over the years, thousands of students have attended the Student Computer Literacy Programme organised by the Computing Services Centre. In the last academic year, the Programme accepted more than 20,000 course enrolments in 20 types of training courses. In this academic year, we have already ...

Technology is moving in an ever-increasing speed. Staff and students alike are forever faced with the challenge of adapting quickly to the dynamic University computing environment. There is always a need to learn about new software features and how to make technology transitions, for example ...

It has become common practice for Web content providers to put up Acrobat documents as reference since it allows better page layouts and formats, especially for long documents with chapters, sections or graphics. However, Acrobat documents are version dependent. We have been alerted by the Help Desk ...

Password is a very important piece of information for any computing user. Together with your username, it gives you access to all computing services on the campus network. Every time you connect, you must provide the magic word. When the password has been leaked to an illegal person, he/she can ...

City University of Hong Kong, together with 25 other organizations and companies, was presented the Web Care Award by the Internet Professionals Association (iProA)in recognition of their meeting the primary "no barrier websites" requirements.

The University has stepped up measures to promote staff awareness of copyright liability concerning computer software. From September 2002 to March 2003, all academic and administrative units are required to conduct a software asset self-assessment exercise to identify actual software that is used on each personal computer and its licensing status. Moreover, as a University policy, individual units are required to purchase any new software through the centralized i-Procurement system.

Microsoft will soon cease its support on Windows 98 (Win98) and a lot of hardware and software, especially the new ones, will be better supported under Windows XP (WinXP). More importantly, the Banner 5, which is scheduled to go live in September 2002, will not run under Win98. As a result, the ...

Starting from 1 July 2002, the support services for both IP phones and conventional PABX phones have been transferred to the Computing Services Centre (CSC). As a result, the following arrangements have been made. Requests for Telephone Support Services To request for CSC's phone services such as ...

The anti-virus software (Mcafee) has been made available centrally for every PC on staff LAN. Users are regularly informed to update their anti-virus signature file (a file used by anti-virus software to detect the presence of any known viruses). However, for some reasons, almost everyday some staff ...