The Computer Room in the Computing Services Centre (CSC) is the core location where most of the critical IT equipments are resided. The room, built and designed over 20 years ago together with the whole campus, its space was believed to be more than enough when it was first enacted. However, with ...

"eduroam" (Education Roaming) is a global wireless network using WPA ( IEEE802.1X) security technology to enable staff and students of a member institution to use the wireless network of another eduroam member with the use of the credentials (user name and password) provided by their home ...

While some offices have managed to replace their staff PCs from time to time using their own resources, yet around 1,100 units of desktop PCs that are at least 3 years old are still being used by various administrative and support offices. Such old models are incapable of handling the Microsoft’s ...

As mentioned in the previous article on Campus Network Upgrade ( Ref: Network Computing Issue 54 - December 2007 ), the University’s campus network is currently undergoing a major upgrade, from CTNET III to CTNET IV. The network upgrade consists of 2 phases. Phase 1 of the network upgrade was ...

After serving the CityU community diligently for 14 years, the Hard Copy Services (HCS) will retire on June 30, 2008. The HCS came into service in 1994. You see and walk by its productions everyday, for example, the big banners hanging above the red doors entrance to the Academic Building and those ...

The Computing Services Centre (CSC) launched its first in-house high performance computer service (through the node named Thomas) to facilitate academic research in 2001 in order to provide supporting services to many research needs when computing resources were expensive and uncommon. This computer ...

CityU and the Chinese University of Hong Kong organised an e-book international conference on 3 June to enable librarians from Hong Kong and the region to exchange ideas on purchasing and using this electronic educational resource.

CityU is introducing the Long Term Loan Scheme (LLS), allowing all eligible students to borrow a notebook computer for a maximum period of two-and-a-half years.

It is true that every IT organization, including the Computing Services Centre (CSC), has already practiced a bit of so-called best practices as documented in the IT Infrastructure Library (ITIL). Our current well-received Help Desk support, total automation of work request processing, efficient ...

Abstract Nowadays, the Internet world is no longer a passageway for communication among people with text contents. Over the last few years there has been a dramatic improvement in the quality of IP-based network media technologies. Obviously, streaming media technologies continue to be cast into new ...