As mentioned in the previous article on Campus Network Upgrade ( Ref: Network Computing Issue 54 - December 2007 ), the University’s campus network is currently undergoing a major upgrade, from CTNET III to CTNET IV. The network upgrade consists of 2 phases. Phase 1 of the network upgrade was ...

After serving the CityU community diligently for 14 years, the Hard Copy Services (HCS) will retire on June 30, 2008. The HCS came into service in 1994. You see and walk by its productions everyday, for example, the big banners hanging above the red doors entrance to the Academic Building and those ...

The Computing Services Centre (CSC) launched its first in-house high performance computer service (through the node named Thomas) to facilitate academic research in 2001 in order to provide supporting services to many research needs when computing resources were expensive and uncommon. This computer ...

CityU is introducing the Long Term Loan Scheme (LLS), allowing all eligible students to borrow a notebook computer for a maximum period of two-and-a-half years.

It is true that every IT organization, including the Computing Services Centre (CSC), has already practiced a bit of so-called best practices as documented in the IT Infrastructure Library (ITIL). Our current well-received Help Desk support, total automation of work request processing, efficient ...

Abstract Nowadays, the Internet world is no longer a passageway for communication among people with text contents. Over the last few years there has been a dramatic improvement in the quality of IP-based network media technologies. Obviously, streaming media technologies continue to be cast into new ...

The Blackboard Academic Suite (Blackboard) [1] has been our campus e-Learning platform and University Portal since September 2005. It is the learning and communication hub for 30,000 energetic and creative students and staff, and provides integrations to essential administrative, messaging and ...

Introduction With the advancement of broadband internet services and the availability of huge storage devices at low cost, a new trend of World Wide Web technology, Web 2.0, becomes more and more widely used. Web 2.0 [1] , as defined by Dario de Judicibus, “is a knowledge-oriented environment where ...

Before the inception of Banner - our University ERP (Enterprise Resource Planning) system, the Computing Services Centre (CSC) can only provide operational and transactional data regarding the efficiency of its services. Now armed with vast organizational business intelligence data derived from ...

From Telephone to Video Conference Since its invention in 1876, no other means of communication has revolutionized people's daily lives more than the telephone. In fact, the communication technology is gradually migrating from analog to digital, and the digital technology makes it possible for ...