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Since the first release of Windows 10 in July 2015, Microsoft has been providing feature updates for the operating system twice a year.  Each version of Windows 10 was serviced with quality updates up to 18 months after its release. Users are strongly advised to upgrade their devices to the latest version of Windows 10 (i.e. feature update) to keep their devices secure before the current version reaches the end of support.

It is not easy to adapt to this rapid change of Windows 10’s versions since a lot of work has to be done before releasing a new version to the users. One of the major tasks is to ensure that the anti-virus program used within our campus is compatible with the latest version of Windows 10. Unfortunately, the anti-virus program (McAfee) must be upgraded along with each feature release of Windows 10 which users had inevitably experienced in the last few years.

In addition, the Computing Services Centre (CSC) introduced McAfee Endpoint Security during the anti-virus program upgrade in January 2018.  This new McAfee product provides better threat prevention with advanced defense technologies.  McAfee has optimized and consolidated legacy products into a new, next generation platform that allows the modules to work together to provide improved security and better performance. The support effort for Windows 10 has increased due to the rapid lifecycle of Windows 10. The Central IT will continue to provide more stable, secure and advanced computing environments to facilitate teaching, learning and research. In the future, the CSC may implement Advanced Threat Protection (ATP) to provide proactive security protection to users.  For more information about the latter, please refer to the article on “Advanced Threat Protection: Detection & Prevention” (Ref: Network Computing Issue 94 – December 2017).

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