The City University of Hong Kong (CityUHK, “the University”) recognises the importance of information technology (IT) in teaching, learning, research and administration. With the use of software-as-a-service and cloud computing, various IT service providers now offer and manage an extensive range of IT services and resources within the University. Improper use of these resources, whether unintended or not, can have significant negative consequences for the University and its community. The use of IT services and resources is therefore governed by a set of CityUHK policies, principles, and regulations (including this document), the laws of the Hong Kong Special Administrative Region (hereafter “HKSAR”), and the laws of other countries where the IT services and resources are provided or hosted, or where users are located. Use of CityUHK IT services and resources is a privilege, not a right.?

B. Scope

The following principles and policy statements apply to all users of CityUHK IT services and resources including students, staff, alumni, contractors, retired staff, applicants, guests, visitors and other persons who have been given access to the IT services and resources. By accessing the IT services and resources, users agree to comply with all applicable regulations (see Section A).

C. Principles

This document provides the framework for a set of policies and regulations (see Section G). In formulating these principles and regulations, the University relies on a set of guiding principles, which users must adhere to. Non-adherence will be considered as improper use of CityUHK IT services and resources.

• must act responsibly and in consideration of the rights of all others affected by them;
• must not harm any internal or external individuals or become a nuisance to them;
• must not harm the property or reputation of the University;
• should recognize and understand the ownership of the IT services and resources and not violate the corresponding ownership rights;
• should report any improper IT services or resources uses by other users;
• recognize the University’s right to assure proper function of IT services and resources, even if this negatively impacts individual users or groups of users;
• recognize the University’s right to enforce proper use behaviours, respond to violations, and impose penalties for improper use.

E. Enforcement

1. Central IT
   Central IT consists of the Computing Services Centre (CSC) and the Enterprise Solutions Office (ESU).
2. Teaching Studios and Classrooms
   Areas inside teaching studios and classrooms on CityUHK campus, or the surrounding space in which IT services and resources are provided.
3. Data Custodians
   Data Custodians define, implement, and enforce data management policies and procedures within their specific subject area and business domains; these include mainly the various University administrative offices.
4. Electronic University Data
   Electronic University Data refer to all data and information collected, maintained, or used in the University's information systems.
5. IT Services
   IT services include a range of services provided via the University’s and related IT Service Providers’ computers and communication networks, including for instance Email services, web hosting, data storage, resource booking, online library access, or online printing/copying.
6. IT Services and Resources
   IT Services and Resources include various IT services, manpower, information, data, and facilities to support the teaching, learning, research, and administrative activities at the University.
7. IT Service Providers
   IT Service Providers include various University departments and offices, including Central IT and their selected solution providers, that provide and manage IT Services and Resources.
8. Email Services
   The Central IT offers the following Email Services:   
   1. Staff Email Services??         
      1. @cityu.edu.hk
      2. @um.cityu.edu.hk
   2. Students Email Service         
      1. @my.cityu.edu.hk
   3. Alumni Courtesy Email Service         
      1. @my.cityu.edu.hk
   4. Retired Staff Courtesy Email Service for eligible staff         
      1. @friends.cityu.edu.hk
   5. Specialised Emails (by application only)         
      1.  @gapps.cityu.edu.hk
9. Obsolete Email Services
   The following email domains are no longer issued:    
   1. @mslive.cityu.edu.hk
   2.  @student.cityu.edu.hk
   3.  @alumni.cityu.edu.hk

G. Related Policies and Regulations

This document, the Policies on Use of IT Services and Resources, is only part of the University’s set of policies and regulations governing IT use.  The complete set includes also the following specific regulations:

1. Electronic Mail Regulations
2. Mass Communication and Social Computing Regulations
3. Campus Network Regulations
4. Electronic University Data Regulations
5. Teaching Studio and Classroom Regulations

These IT Policies and Regulations may be revised from time to time as necessary without prior notice.

H. Contact Information 

For questions about this document, please contact the Computing Services Centre (CSC) at csc@cityu.edu.hk?.